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Gail Bader is Assistant Professor, Department of Anthropology, Ball State University, Muncie, Indiana. A cultural anthropologist, Bader’s research interests include educational anthropology, the cultural construction of work, computing and technology, and U.S. and Japanese culture.John M. Budd is Professor and Associate Director of the School of Information Science and Learning Technologies at the University of Missouri – Columbia. He is the author of numerous journal articles and books, including The Academic Library and Knowledge and Knowing in Library and Information Science.Bambi Burgard has served as Assistant Dean for Academic Affairs/Student Achievement at the Kansas City Art Institute since May 2002. Upon completion of her undergraduate education, she began doctoral study in counseling psychology at the University of Missouri-Kansas City where she earned her Ph.D. in 1999. She completed her predoctoral and postdoctoral internships at the University of Missouri-Kansas City counseling center.Harvey R. Gover is on the library faculty of Washington State University (WSU) Libraries and is the Assistant Campus Librarian for WSU Tri-Cities. Formerly, he was Public Services Librarian, Tarleton State University, a branch campus of Texas A&M. He was a principal author of the 2000 edition of ACRL Guidelines for Distance Learning Library Services.William Graves III is Associate Professor of Humanities at Bryant College in Smithfield, Rhode Island. A linguistic anthropologist, Graves is interested in the diverse roles that language and communication play in social and cultural change. He has conducted fieldwork on issues of social and cultural change among Native Americans, in diverse organizational settings in the U.S., in enterprises undergoing privatization in Russia and, most recently, among small-scale entrepreneurs in Belarus.José-Marie Griffiths served as the Chief Information Officer at the University of Michigan and Vice Chancellor for Information Infrastructure at the University of Tennessee. She was responsible for strategic IT planning; the development and implementation of academic and administrative computing, telecommunications and networking activities; and IT alliances with external organizations. She is the recipient of numerous awards for her contributions to information science, the development of the IT industry, and support for women in computing. She currently holds an endowed chair and professorship in the School of Information Sciences at the University of Pittsburgh and is Director of the University’s Sara Fine Institute for Interpersonal Behavior and Technology.John B. Harer has been a school and academic librarian for over twenty-seven years. As an academic librarian, he has held various positions in access services, reference, and personnel administration. He is currently the Director of the Library at Catawba College in Salisbury, NC.Donna Meyer’s career has included management of computer labs, teaching computer skills, designing curricula that integrated information skills into core subject areas, creating web sites, and managing library collections. She currently works as Director of Library Resources at Northcentral University in Prescott, Arizona, providing quality online graduate research services.Rush Miller has been Hillman University Librarian and Director of the University Library system at the University of Pittsburgh for eight years. He serves as co-chair for the Association of Research Libraries e-Metrics Project. Miller is active in the profession and writes regularly on library management, international librarianship, diversity, digital library content and e-Metrics.James M. Nyce, a cultural anthropologist, is interested in how information technologies are used in and can change workplaces and organizations, particularly in medicine and higher education. A docent at Linköping University, Nyce’s research interests include the historical, social aspects of library and information science, the design and evaluation of information systems, and information use in science and medicine. Nyce is Associate Professor at the School of Library and Information Management, Emporia State University, Emporia, Kansas, and Visiting Associate Professor at the Indiana University School of Medicine, Indianapolis.Charles Oppenheim is Professor of Information Science at Loughborough University, Loughborough, UK. His main professional interest is where the law interacts with information services. He is also interested in knowledge management, measuring the value and impact of information, citation studies, bibliometrics, national and company information policy, the electronic information and publishing industries, ethical issues, chemical information handling, patents information and policy issues related to digital libraries and the Internet.Roswitha Poll is chief librarian of the University and Regional Library Münster. From 1991 to 1993 chair of the German Association of Academic Librarians, since 1997 chair of the German Standards Committee for Information and Documentation. She chaired the IFLA group for the handbook on performance measurement in libraries and is now convener of the ISO working group for the International Standard of Library Statistics and member of the ISO group for performance measurement. She is working in national and international groups on collection preservation, quality management, statistics and cost analysis in libraries.Mary Jane Rootes is a Public Services librarian at Abraham Baldwin Agricultural College in Tifton, Georgia. She worked previously at the Pitts Library of Andrew College in Cuthbert, Georgia.Sherrie Schmidt is the Dean of University Libraries at Arizona State University. She began her tenure at ASU as Associate Dean of Library Services in 1990 and was named Dean in 1991. Prior to that, she worked at Texas A&M University, the University of Texas at Austin, the FAXON Company, the University of Texas at Dallas, AMIGOS, the University of Florida, and Ohio State University. Most of her professional activities relate to the use of technology in libraries.Joan Stenson is a Research Associate in the Department of Information Science at Loughborough University, Loughborough, UK, where she is currently undertaking a doctorate.Richard Wilson is Professor of Business Administration and Financial Management at Loughborough University, Loughborough, UK. He has inter-disciplinary interests in the valuation of information assets. His publications reflect his research interests in management control, financial control, marketing control and strategic control.

The ARL E-Metrics Project is a key development in the ongoing effort to quantify and better understand the impact of emerging information technologies on library collections and services. It has provided the Association with a new measurement model – to which individual libraries have committed significant resources and effort beyond the Association structure and budget – to further develop and test in Phase Three of the project.

The OCLC Users Council comprises sixty delegates elected by the regional OCLC networks. Delegates serve three‐year terms; on average, twenty new delegates are elected each year. The Users Council is one of many ways that OCLC members have input into OCLC planning and decision making. Each Users Council year (June‐May) consists of three meetings that revolve around a common theme.

Reports on the OCLC Users Council meeting of October 2‐4, 1994, which discussed, among other things: OCLC efforts to enhance PRISM; conversion work in Europe and in the Asia/Pacific region; the growth of FirstSearch; electronic library strategies; and research libraries projects.

Details the last OCLC Users′ Council meeting which had the theme “Cooperation and competition: OCLC and libraries′ strategies for the next generation”. Reports include: the delegate algorithm task force report; OCLC reference services; OCLC cataloging and resource sharing; the Users′ Council executive committee report on telecommunications; access to OCLC services – trends pricing and the future. Concludes with a summary of the question/answer and old business sessions.

OOP, GUI, AND LIBRARY WORKSTATION SOFTWARE. Digital Equipment Corporation (DEC) recently awarded large grants to the University of California and Pennsylvania State University jointly to link the massive bibliographic databases of both institutions together, in spite of varying hardware platforms and geography. At the workstation level, the University of California will create interfaces based on DECwindows, a form of the X Windows interface. The online bibliographic systems of Berkeley and Perm State handle 200,000 to 300,000 requests per week, and currently run on an IBM 3090 in California and a DEC VAX 9000 system in Pennsylvania. This interest in bibliographic interfaces has grown rapidly in the last few years thanks to hardware developments putting more computing muscle on the desktop for librarians, their programmers, and ultimately their patrons. Recent manifestations of graphic interfaces have appeared in many libraries as HyperCard shells built as intermediaries to mainframe bibliographic software. This grant by DEC indicates that this sort of work on graphic interfaces in libraries and the system offices on campuses has not gone without notice by major vendors. With the recent explosion in the number of graphic interfaces, it is important to review these tools and their basis in object oriented programming (OOP).

Reports the minutes of the winter meeting of the OCLC Users Councils, January 23‐25, 1995, which focussed on “The NII, the Internet, and OCLC: The Next Generation”. Speakers talked about Freenets, the effects of current federal legislation on the development of a national information infrastructure (NII) for an information highway, and how librarians need to influence public policy making to remain key players in the development of the National Internet Infrastructure.

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions of our profession precisely because its roots and implications extend far beyond the confines of just one service discipline. Its reflection is mirrored in national debates about the proper spheres of the public and private sectors—in matters of information generation and distribution, certainly, but in a host of other social ramifications as well, amounting virtually to a debate about the most basic values which we have long assumed to constitute the very framework of our democratic and humanistic society.